Frequently
Asked Questions

Ordering is simple and done entirely online. Browse our shop, select the container that suits your needs, choose your size and condition (new or used), and add it to your cart. At checkout you’ll provide your delivery address and select your preferred payment method. Once payment is confirmed, our team will contact you within one business day to arrange delivery.

No, you can check out as a guest. However, creating a free account lets you track your order history, save your delivery addresses, and make repeat purchases faster. You can create an account here at any time.

Absolutely. We offer wholesale pricing for bulk orders. If you need two or more containers, please contact our team directly for a custom quote. We can also arrange staggered deliveries to suit your site’s schedule.

You can cancel or modify your order before the container has been dispatched with no penalty. Please contact us at Contact@Shippingcontainersptyltd.au or call +61 0257 610 533 as soon as possible. Once dispatched, our standard return policy applies.

New (One-Trip) containers have made a single voyage from the manufacturer and are in near-perfect condition — ideal for food-grade storage, conversions, or when aesthetics matter.

Used containers are graded A, B, or C based on condition. Grade A is nearly new; Grade B has minor dents or surface rust but is structurally sound; Grade C is functional but shows significant cosmetic wear. All used containers are cargo-worthy and weather-tight unless otherwise stated.

Yes. If you’re based near our Strathfield South, NSW depot, you’re welcome to arrange a viewing by appointment. Contact us in advance to schedule. We also provide detailed photographs and condition reports for all containers. Our product listings include multiple high-resolution images so you know exactly what you’re getting.

Once your order is dispatched, you’ll receive an email with delivery details and an estimated arrival window. For real-time updates, you can log in to your account or contact our support team at Contact@Shippingcontainersptyltd.au — we’ll keep you informed every step of the way.

Standard delivery is 1–3 business days for metropolitan areas in NSW. Deliveries to interstate or regional locations may take 3–7 business days depending on distance and carrier availability. We’ll provide an estimated delivery date at the time of order confirmation.

Yes. We deliver to all eight states and territories — NSW, VIC, QLD, WA, SA, TAS, ACT, and NT. Delivery costs and timeframes vary by location. For remote areas, please contact us for a tailored freight quote before placing your order.

Delivery costs depend on your location and container size. Freight charges are calculated at checkout based on your postcode. For bulk orders or remote deliveries, contact us directly for an accurate quote. We work with reliable transport partners to keep freight costs as competitive as possible.

Our trucks require clear, firm, level ground and sufficient overhead clearance (at least 5 metres for a 20ft container). The truck needs access to within approximately 2 metres of the final placement position. If your site has restricted access — narrow gates, soft ground, overhead powerlines — please let us know in advance so we can arrange appropriate equipment (crane truck, side-loader, or forklift).

Our drivers will place the container as close to your desired position as the truck and site conditions safely allow. For precise placement, we recommend using a crane or forklift (which we can arrange at an additional cost). Please have a clear plan for where you’d like the container placed before delivery day.

Permit requirements vary by local council and intended use. In many residential areas, a temporary container for storage may not require approval, but permanent placement or conversion into a dwelling typically does. We recommend checking with your local council before ordering. We are not responsible for permit compliance — this is the buyer’s responsibility.

We stock a comprehensive range of sizes:

• 8ft & 10ft — compact storage, ideal for smaller yards
• 20ft Standard — 6m long, the most popular size
• 20ft High Cube — extra 30cm height for more volume
• 30ft — mid-range option for growing needs
• 40ft Standard — 12m long, industry workhorse
• 40ft High Cube — maximum volume capacity
• 45ft — extra length for specialised cargo

A standard container stands 2.59m (8’6″) tall, while a high cube container is 2.9m (9’6″) tall — approximately 30cm taller. This extra height translates to significantly more internal volume and is preferred for conversions (offices, homes, workshops) where headroom matters.

Yes. Our Refrigerated Containers category includes 11 products with active cooling systems capable of maintaining temperatures from -25°C to +25°C. These are ideal for food storage, pharmaceuticals, and temperature-sensitive goods. Browse refrigerated containers →

Yes. Our Dangerous Goods Containers are purpose-built to safely store flammable liquids, chemicals, and hazardous materials in compliance with Australian standards. They include ventilation, spill containment bunds, and approved signage. Available in 10ft and 20ft sizes. View dangerous goods containers →

Yes. We stock Side Opening Containers (9 products) for easy forklift access from the long side, and Flat Rack Containers (4 products) for oversized or awkward cargo that can’t be loaded through standard doors. Both types are available in 20ft and 40ft configurations.

We accept the following payment methods:

• Bank Transfer (BSB) — direct transfer to our account
• PayID — instant transfer using our PayID
• Bank Transfer — standard EFT

All transactions are processed securely. Payment details are provided at checkout. We do not currently accept credit cards or PayPal.

All prices are listed on our website and reflect current market rates. We price our containers competitively and transparently — no hidden fees. For bulk or wholesale orders, pricing is negotiable. Contact us directly for a quote. We also run regular sales events, so check our shop for current promotions.

For standard orders, full payment is required before dispatch. For large wholesale orders, we may be able to arrange a deposit structure. Please contact our team to discuss payment terms for significant orders.

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable. A full tax invoice will be issued automatically upon purchase. Our ABN is 41 635 891 735. This invoice is suitable for business tax purposes and BAS reporting.

We do not currently offer in-house finance or BNPL services. However, many customers use external business finance or equipment leasing providers to fund their container purchase. If you’d like a formal quote to present to a lender, we’re happy to provide one — contact our team.

Yes, we offer short and long-term container hire. Simply select a hire container from our shop, specify your required duration, and we’ll deliver it to your site. At the end of your hire period, we collect the container at no extra charge. Hire is available in 20ft and 40ft sizes. View hire options →

Hire pricing starts at $340/month for a 40ft container. Pricing depends on container size, condition, and hire duration. Longer hire terms may attract discounted rates. Delivery and collection charges apply. Contact us for a custom hire quote tailored to your timeline and location.

Yes to both. You can extend your hire period at any time — just let us know before the end date and we’ll update your agreement. If you decide you’d like to purchase the container outright at the end of your hire, we can apply a portion of your hire payments toward the purchase price. Contact us to discuss terms.

The hirer is responsible for the container during the hire period. Normal wear and tear is expected, but damage caused by the hirer (e.g., forklift punctures, structural damage, loss) may result in repair costs. We recommend obtaining insurance coverage for your hired container. Please review our Terms and Conditions before hiring.

We offer a 15-day return policy from the date of delivery. If you’re not satisfied with your container, contact us within 15 days and we’ll arrange collection and a full refund, provided the container is in the same condition as delivered. Return freight costs may apply. Full details are available in our Refund and Return Policy.

New (one-trip) containers are guaranteed to be structurally sound, weather-tight, and free from significant defects at the time of delivery. Used containers are sold in the condition described in their listing. If a container arrives materially different from its description, we will offer a replacement or full refund. Contact us within 48 hours of delivery if you have concerns.

If your container arrives with damage not disclosed in the listing, photograph the damage immediately before the driver leaves, and contact us within 48 hours at Contact@Shippingcontainersptyltd.au. We will assess the situation and arrange a repair, replacement, or refund as appropriate at no cost to you.

If you ordered the wrong size, contact us as soon as possible. If the container hasn’t been dispatched, we can exchange it for no additional charge. If it has been delivered, our 15-day return policy applies — we’ll collect the container and arrange the correct size. Exchange freight costs may apply. We strongly recommend contacting our team before ordering if you’re unsure of the right size.

Yes. We stock a range of pre-modified containers including site offices, portable cabins, bathroom/toilet units, and dangerous goods stores. We also supply containers suitable for conversion into modular homes. Browse our Container & Modular Homes and Portable Buildings & Cabins categories.

For specific modifications — additional doors, windows, ventilation, insulation, or custom paint — please contact our team with your requirements before ordering. We can source or arrange modifications through our network of qualified fabricators. Lead times and costs will vary based on the scope of work.

Container homes are increasingly popular in Australia, but they require council approval and building permits in almost all cases. We supply containers suitable for residential conversion — but the design, engineering certification, plumbing, electrical work, and council approval process are the buyer’s responsibility. We recommend engaging a licensed builder and your local council early in the planning stage.

We are an Australian-registered company based in Strathfield South, NSW 2136, specialising in the sale and hire of premium shipping containers. Our ABN is 41 635 891 735. We serve businesses and individuals across all of Australia and are committed to delivering quality containers at competitive prices.

Our support team is available Monday to Friday, 9AM–5PM AEST.

• Email: Contact@Shippingcontainersptyltd.au
• Phone: +61 0257 610 533
• Address: 23 Gould Street, Strathfield South NSW 2136

You can also use our online contact form to send us a message at any time.

All reviews on our website are submitted by genuine customers who have purchased from us. We have a 4.9-star rating based on hundreds of verified reviews. We do not fabricate or incentivise reviews. You can read our reviews here.

Yes. We are a fully registered Australian business. Our details:

• Company Name: Shipping Containers PTY LTD
• ABN: 41 635 891 735
• State: New South Wales
• Address: 23 Gould Street, Strathfield South NSW 2136

You can verify our ABN at abn.business.gov.au.